Refund policy
All sales made through Sojoz Treasures - www.sojoztreasures.com - are final. Unless your situation meets one of the exceptions below, we do not accept returns, cancel orders, or issue monetary refunds once a purchase is completed.
Final Sale and Exceptions
General Rule: Every product purchased on our site is sold as-is and is non-refundable.
Damaged or Defective Items: If your item arrives broken or is materially different from what you ordered, you must email us at info@sojoz.com within [7] days of delivery.
Resolution: For verified damaged items, we may offer a replacement or store credit at our sole discretion. We do not provide cash or card refunds.
Contact Us
If you have questions about this policy, contact our team at info@sojoz.com.